Completing this “self-verification” audit of your charter business, according to IBCS/ISO standards will enable you to measure how you meet the international standards and areas for business development.
It is a starting point for you to measure the REAL quality of what you offer your clients and it provides a benchmark level from which you can continue to further improve and develop your charter operation.
CAREFULLY read each question and BEFORE you complete an answer (yes/no) be sure that you understand the focus of the question.
ALL standards can be reviewed in a complete PDF by clicking HERE.
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